Program Cancellation and Reimbursement Policy for Côte Saint-Luc Day Camp

 

A. A Program Cancellation Request form for camp week cancellations or transfers between weeks, must be submitted a minimum of ten days (10)  prior to the start of the week (Monday) the request applies to.. Once a week has begun it is considered to have been completed and no longer eligible for reimbursement.

 

B. In addition to the refund administration fee of 20%, a Day Camp cancellation or transfer fee of  ($50) will be charged for every week of Camp being cancelled or transferred after registration.

 

C. The $50 per week cancellation or transfer fee applies to both reimbursement methods: refund and credit on file. 

 

D. For reimbursement request due to medical reasons, a pro-rated reimbursement, (according to the days used per week) and an administration fee of ten percent (10%) will be applied to each week being cancelled. The week cancellation/transfer fee ($50) will not be applied to reimbursements due to medical reasons.

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 Email or verbal requests without the Program   Cancellation Form will not be considered.